singpass counter​ 12 25

singpass counter​ 12 25

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Singpass helpdesk counter is a walk-in assistance desk where you can get help with Singpass issues or applications.

These counters are useful if you have trouble setting up Singpass online, lost access to your account, need to verify your identity, or want to reset your password.

You’ll find them at places like ServiceSG Centres (e.g. Our Tampines Hub, Woodlands Civic Centre), the ICA Building, and some Community Clubs.

Services offered include new account sign-up, unlocking or reactivating accounts, setting up the Singpass app, and verifying documents in person.

Be sure to have your NRIC or FIN ready—this speeds up the process and ensures staff can address your request.

Opening hours are usually Monday to Friday, with some locations open on Saturdays—always check the timing before making a trip.

If you prefer face-to-face assistance or run into problems online, heading to a Singpass counter is check here the fastest way to get help.